Legal

Text Notifications

Last updated: October 4, 2026

Text notifications are sent by Redtie, a business phone service owned and operated by SocialNetGate. They go only to Redtie's own customers: business owners who subscribe to Redtie and turn them on. We never text the people who call you.

Redtie account owners can choose to receive a text message when their AI assistant answers a call they couldn't take. The text contains a link to a summary of the call.

How to opt in

Sign in at phone.getredtie.com, open your account menu and go to Profile & sign-in → Call summaries, then turn on "Text me call summaries". You choose one of your verified cell numbers (you verify a cell under Verified cell numbers), and before anything is sent you see and accept:

"Redtie will text me a summary link each time my assistant takes a call. Msg & data rates may apply. Msg frequency varies with your call volume. Reply STOP to stop, HELP for help."

Text notifications are off until you turn them on and agree. Opting in is not a condition of using Redtie.

The Call summaries card in the Redtie app: the Text me call summaries switch is off, and the consent step shows the cell number to text, the consent wording above, an example text, links to SMS terms, Privacy and Terms of Service, and the buttons Agree and turn on and Cancel.
The opt-in screen in the Redtie app (Profile & sign-in → Call summaries). The cell number is blurred here.

What we send

One message per call your assistant answers, for example: "Redtie: your assistant took a call from Jane (urgent). Summary: https://phone.getredtie.com/s/Xk3p9qLm2 Reply STOP to opt out, HELP for help." Message frequency varies with your call volume.

How to opt out

Reply STOP to any message: you'll receive one confirmation and no further texts. Or turn off "Text me call summaries" in Profile & sign-in: texts stop right away.

Help

Reply HELP to any message, or email hello@getredtie.com. The HELP reply reads: "Redtie: call-summary texts for your Redtie account. Manage them in Profile & sign-in at phone.getredtie.com or email hello@getredtie.com. Reply STOP to opt out."

Rates and privacy

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile number or text-messaging consent with third parties or affiliates for marketing purposes. See our Privacy Policy and Terms of Service.