Why is SMS/Text Message the best alternative to Email?
We all are overwhelmed with the number of emails that we send and receive these days. A person’s inbox is flooded with all kinds of emails viz., work, personal and ads.
This makes it difficult for marketers and agencies of any kind to reach out aloud with their marketing content. Their email marketing messages get buried with other emails leading to poor opening rate. (The average person receives 121 emails per day.) What’s crazy is that over 50% of all this email traffic is spam.
Brands are seeking out alternatives to email marketing and no doubt text messaging takes the top spot with its better delivery and opening rate..
Why Text Messages?
✔️ Its amazing opening rate of 98 %
✔️ High Conversion Rates.
✔️ People Open, Read and Respond to Texts Quickly.
✔️ It’s Cost-Effective.
✔️ Text Messages Are Personal.
✔️ Analytics – You Can Track, Measure and Optimize Performance.
✔️ It opens an unlimited Marketing Opportunity.
And of course, there are a few other advantages that make SMS for customer service and support the ideal tool.
-56% of people would rather message a business than call customer service.
-90% of SMS messages are read within 3 minutes of being received.
-97% of companies found they communicated with consumers more efficiently after launching texting initiatives.
Why do text Campaigns work?
If you want to reach a large group of people at once, you’ll need to send a campaign, also known as a bulk text.
Campaigns are meant to…
✔️ Deliver a message to one or thousands in just minutes
✔️ Drive sales quickly
✔️ Gather customer feedback in bulk
If you want to reach customers hours, days, or weeks after they’ve subscribed to your text list, autoresponders are the perfect tool.
They have it all in the name—automatically send messages when a customer takes a specific action without any need for manual intervention.
With autoresponders you can…
✔️ Send surveys or feedback requests after purchases
✔️ Follow up or stay in contact with leads as soon as they enter your sales funnel
✔️ Send reminders before an event
✔️ Check-in with inactive customers
✔️ Send abandoned shopping cart reminders
✔️ Share shipping updates
Finally, if you just need to reach one individual contact, you can text them one-on-one from your inbox.
Two-way texting is known for…
✔️ Improving customer satisfaction
✔️ Providing customer support
✔️ Sharing documents, photos, and PDFs
If you’re ready to dive straight in, we encourage you to sign-up for a free trial of Redtie and see what all the hype is about.
If you have any questions you can email us at email@example.com or text us at +1 484-874-5535.
App for iOS & Android: