Live chat online tool is a real gold mine when it comes to getting valuable information.

Live chat online tool is a real gold mine when it comes to getting valuable information. Chatbots are self-help tools for improving communications. Brands can use it to improve their customer’s experience, to generate more sales and build a deeper rapport with customers. Your customers will be more than eager to share their feedback about your service. Getting your chat window to look like the rest of the page evokes trust in potential customers.  Approaching your customer just at the right moment with a customized greeting is another way to improve sales. Offering personalized advice based on the past experience of visitors is a good way to improve sales for your company.

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Source: Entrepreneur