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Five Fun Things You Can Do With Redtie

five things you can do with Redtie 5 Fun Things to Do With Redtie We built Redtie to meet communication use cases using text messaging, phone calls, chat, and social media channels. Most of these use cases are enterprise-focused and frankly boring. For example, one of the largest energy utility companies in the US has integrated Redtie to detect weak electric signals coming...
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AI | Chatbots

How The Development Of AI Has Advanced The Technology Available For Chatbots Feeding on thousands of chats and their data, smart chatbots can be trained to recognize important patterns that indicate distress, frustration, and annoyance and respond to issues before they escalate. While human customer service agents need to be trained from time to time, based…

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How Live Chat Helps Businesses

live chat service

Customers have highest satisfaction rates on live chat service than traditional platforms Live chat service – Shopping, paying bills, looking for information, getting advice, answering questions: If you do almost anything online these days, you’ve probably encountered—and may be used—live chat to communicate with a company. Most organizations now provide service and support across multiple channels including email,…

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