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Category: Chatbot

Chatbots | Customer Service

A Look at the Future of Chatbots in Customer Service Many start-ups and savvy companies are in a quest to cut operational costs. They are now incorporating interactive agents into their daily operations, communication with customers and sales processes. The ways that chatbots help businesses include improve customer service, automate online purchases, better customer communication, improve…

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AI | Chatbots

How The Development Of AI Has Advanced The Technology Available For Chatbots Feeding on thousands of chats and their data, smart chatbots can be trained to recognize important patterns that indicate distress, frustration, and annoyance and respond to issues before they escalate. While human customer service agents need to be trained from time to time, based…

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