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How Live Chat Helps Businesses

live chat service

Customers have highest satisfaction rates on live chat service than traditional platforms Live chat service – Shopping, paying bills, looking for information, getting advice, answering questions: If you do almost anything online these days, you’ve probably encountered—and may be used—live chat to communicate with a company. Most organizations now provide service and support across multiple channels including email,…

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Two big advantages of email marketing

email

Email Marketing can Be Very Effective Marketing for Small Business Email marketing is one segment of internet marketing, which encompasses online marketing via websites, social media, blogs, etc. Email marketing helps a business develop and maintain a relationship with a customer over time that hopefully results in increased sales and increased customer loyalty. Emailing is an inexpensive…

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Google Voice

google voice

What is Google Voice and how does it work? Google Voice is an Internet-based service that allows you to give everyone one phone number and forward it to multiple phones. Google Voice enables users to send free text messages, customize their voicemail, read voicemail text transcript, and more. With Google Voice, you get a free phone number…

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What’s your customer’s feedback?

feedback

Social media is a meaningful channel to collect valuable customer feedback. Social media is a meaningful channel through which to collect valuable customer feedback. With billions of people around the world already engaged in these social media communities, you should create profiles and provide customer support from your brand for those valuable customers who want an…

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